Hey there! We’re Lightruna, and we’re not just another faceless online store. Honestly, we started this because we were tired of buying products that didn’t feel personal. Our founder, Sarah, still replies to every single email herself—yeah, even the ones sent at 2 AM. (She’s a night owl, what can we say?)
Got a question? A suggestion? Or maybe just want to chat about that new product you’re eyeing? We’re all ears. Here’s how you can reach us:
Prefer typing? We’ve got a live chat option during business hours. Just look for the little chat icon in the corner—it’s like magic, but with fewer rabbits.
Here’s the thing: we don’t just sell stuff. We build relationships. Last month, a customer suggested a product tweak, and guess what? We made it happen within a week. That’s the kind of stuff that gets us out of bed in the morning (well, that and coffee).
So, don’t be shy. Drop us a line, give us a call, or send a carrier pigeon—okay, maybe not the pigeon. We can’t promise we’ll understand bird language.
P.S. If you’re wondering about our name, Lightruna comes from “light” and “runa” (an old word for “secret”). It’s our little nod to bringing hidden gems into the light. Cheesy? Maybe. But we like it.
